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The 20/20 Mobility Suite™ is a complete mobile workforce solution that enhances customer service, increases workforce productivity, and controls costs - providing an exceptional return on investment.AirVersent offers 20/20 Mobility to seamlessly integrate into your back office operations with wireless, handheld, mobile computing to help you manage your customer service needs, reduce paperwork, monitor driver and vehicle productivity, and improve your communications.
The 20/20 Mobility Suite™ provides:
Mobile data collection - Access critical customer information for courier fleets, delivery services, home health providers, inspectors, and other mobile service providers. Mobile workforces receive detailed work orders and manifests at any location and communicates their collected data in real time.Configurable forms - Quickly adapt your workflow process to accommodate new reporting needs as government regulations and customer requirements change.
The patent pending Mobile Forms tool enables you to customize data collection forms that utilize barcoded scanning, signature capture, and wireless communication.
GPS services - Increase your visibility and reduce your costs with efficient tracking. 20/20 Mobility's Global Position System (GPS)-based service provides smart dispatching and navigation assistance to customer locations. It provides information on the location of your mobile service providers and displays the results in the back office.